This describes the essential skills and knowledge and their level required for this unit

Required Skills

consult in person and via the telephone

negotiate

solve problems

write clear and accurate reports to organisational requirements

Required Knowledge

current principles and practices to monitor areas under jurisdiction to ensure compliance

organisational negotiating parameters

organisational policies and procedures relating to obtaining information advising complainants

relevant investigation techniques

relevant legislation and regulations

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

undertake comprehensive investigations within policy

develop a practical action plan

write clear notices and reports

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Competency should be assessed over time in a range of actual or simulated workplace environments

Specific resources for assessment

There are no specific resource requirements for this unit

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Breaches may occur in:

Breaches may include:

Organisational policies and procedures may vary between sectors and organisations and may include:

Inspections may include:

Searches may be for:

Information may include:

Legislation may include:

Notifying relevant parties may include:

Immediate actions may include:

Timeframe may include:

Submitting appropriate report may include: